Return & Exchange Policy

At The Shopick, we strive to ensure that our customers are completely satisfied with their purchases. However, we understand that occasionally, you may need to return or exchange an item. Below are the details of our Return & Exchange Policy:

Return & Exchange Period

You can return or exchange your purchase within 7 days from the date of delivery. Please ensure that the product is in its original condition, with all tags and packaging intact, and accompanied by a proof of purchase.

Conditions for Returns & Exchanges

The product must be unused, unopened, and in its original condition.

The product must be returned with all original tags, packaging, and accessories.

A proof of purchase (invoice or order confirmation) must be included with the returned product.

Return Delivery Charges

The customer is responsible for paying the return delivery charges. We recommend using a reliable courier service to ensure safe transportation of the product.

How to Initiate a Return or Exchange

If you wish to return or exchange a product, please contact us at hello@theshopick.com or call us within the return/exchange period. We will guide you through the process and provide you with the necessary instructions.

Refund & Exchange Process

Once we receive the returned product, we will inspect it to ensure that it meets the conditions mentioned above. If the product is eligible for a refund, we will process it within 5-7 working days. For exchanges, we will contact you to arrange for the replacement product.

Contact Us

If you have any questions or concerns about our Return & Exchange Policy, please don't hesitate to reach out to us:

Website: www.theshopick.com

Email: hello@theshopick.com

We appreciate your business and look forward to serving you with the best possible shopping experience.

The Shopick Team