FAQ's

Q: What is The Shopick?

A: The Shopick is an online store selling 100% authentic and original branded electronic accessories, home and lifestyle products, and health and beauty products.

Q: How do I contact The Shopick?

A: You can reach us through our website www.theshopick.com, email hello@theshopick.com, or call us. 0092 300 8959 895

Ordering and Payment

Q: How do I place an order?

A: Simply browse our website, add products to your cart, and follow the checkout process.

Q: What payment methods do you accept?

A: We accept various payment methods, including credit/debit cards and online banking.

Q: Is my payment information secure?

A: Yes, our payment gateway is secure and compliant with industry standards.

Delivery and Shipping

Q: What is the delivery time?

A: Delivery times vary depending on your location, but we strive to deliver within 3-5 working days.

Q: Do you offer free delivery?

A: Yes, we offer free delivery on orders above Rs. 2500. Orders below Rs. 2500 will be charged Rs. 250 as delivery charges.

Returns and Exchanges

Q: Can I return or exchange a product?

A: Yes, you can return or exchange a product within 7 days from the date of delivery.

Q: How do I initiate a return or exchange?

A: Contact us through email or phone, and we'll guide you through the process.

Product Authenticity

Q: Are your products authentic?

A: Yes, we guarantee that all products sold on our website are 100% authentic and original branded products.

Contact Us

If you have any further questions or concerns, please don't hesitate to reach out to us:

Website: www.theshopick.com

Email: hello@theshopick.com

We're here to help!